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Terms of Use
Effective Date: August 31, 2026
Last Updated: August 31, 2026
Confiable Home HealthCare
Pittsburgh, Pennsylvania
1. Acceptance of Terms
These Website Terms of Use (“Terms”) govern your access to and use of the Confiable Home HealthCare website and related online features.
By accessing or using this website, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
2. Website Purpose
This website is provided for general informational, educational, marketing, and service-inquiry purposes.
The website may provide information regarding:
- Home care services
- Home health services
- Personal care
- Companion care
- Respite care
- Dementia and Alzheimer’s care
- Post-hospital care
- Overnight care
- 24-hour care
- Skilled services
- Referral information
- Employment opportunities
- General senior-care resources
Website content is intended to help visitors understand available services and contact Confiable Home HealthCare for additional information.
3. No Medical Advice
Information provided on this website is for general informational purposes only.
Website content is not intended to:
- Diagnose a medical condition
- Provide medical advice
- Replace evaluation by a licensed healthcare professional
- Replace emergency medical services
- Establish a treatment plan
Visitors should consult appropriate healthcare professionals regarding medical questions or treatment decisions.
4. Emergencies
This website, website forms, email, and live chat are not intended for emergency situations.
If you believe you or another person is experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.
Do not rely on website forms, live chat, or email for emergency response.
5. No Client or Patient Relationship Created by Website Use
Accessing this website, submitting a contact form, completing a care inquiry, using live chat, scheduling an initial conversation, or communicating with Confiable Home HealthCare through the website does not by itself establish a client, patient, healthcare provider, or contractual relationship.
A formal service relationship is established only after applicable assessments, agreements, approvals, and service-start requirements have been completed.
6. Service Availability
Information regarding services on this website is general in nature.
Actual service availability may depend on factors including:
- Location
- Staffing availability
- Care needs
- Requested schedule
- Required qualifications
- Assessment results
- Payer source
- Service eligibility
- Other operational considerations
Confiable Home HealthCare does not guarantee that a particular caregiver, clinician, schedule, service, or start date will be available solely because the service is described on the website.
7. Pricing and Service Information
Any pricing, rate ranges, estimates, service descriptions, or examples displayed on the website are provided for general informational purposes unless expressly stated otherwise.
Actual rates, hours, service plans, fees, and payment terms may be established through separate agreements.
Website information does not replace an executed service agreement.
8. Website Forms
Visitors may use website forms to request information, submit referrals, inquire about care, apply for employment, or communicate with Confiable Home HealthCare.
You agree to provide information that is accurate to the best of your knowledge.
You should not knowingly submit:
- False information
- Fraudulent information
- Information belonging to another person without authorization
- Malicious content
- Unlawful content
9. Live Chat
The website may provide live chat functionality.
Live chat is intended for general inquiries, service questions, and care coordination discussions.
Live chat is not intended for emergencies or the submission of highly sensitive information unless an authorized secure method is specifically provided.
Information submitted through live chat may be retained and used in accordance with our Privacy Policy.
10. Privacy
Use of this website is also subject to the Confiable Home HealthCare Privacy Policy.
Please review the Privacy Policy for information about how personal information may be collected, used, shared, and protected.
11. Notice of Privacy Practices
Where applicable, protected health information may also be governed by Confiable Home HealthCare’s Notice of Privacy Practices and applicable healthcare privacy laws.
The Notice of Privacy Practices is separate from these Website Terms of Use.
12. Intellectual Property
Unless otherwise stated, website content is owned by, licensed to, or used with permission by Confiable Home HealthCare.
This may include:
- Text
- Logos
- Graphics
- Photographs
- Videos
- Illustrations
- Website design
- Icons
- Forms
- Educational content
- Downloadable resources
- Branding elements
Visitors may view website content for personal, non-commercial informational use.
You may not reproduce, distribute, publish, modify, sell, exploit, or use website content for commercial purposes without appropriate authorization.
13. Trademarks and Branding
Confiable Home HealthCare names, logos, branding, service marks, and related identifiers may not be used without permission except as allowed by applicable law.
Nothing on this website grants a license or right to use Confiable Home HealthCare intellectual property except as expressly stated.
14. Acceptable Use
You agree not to misuse the website.
Prohibited activity may include:
- Attempting unauthorized access
- Introducing malware or harmful code
- Interfering with website operation
- Attempting to bypass security controls
- Scraping or harvesting data in an unauthorized manner
- Using the website for fraudulent purposes
- Impersonating another person
- Submitting unlawful or harmful content
- Attempting to disrupt website services
15. Third-Party Links
The website may contain links to third-party websites, applications, payment systems, scheduling tools, review platforms, or other external services.
Confiable Home HealthCare does not control every third-party service and is not responsible for:
- Third-party content
- Third-party privacy practices
- Third-party security
- Third-party terms
- Third-party availability
Visitors should review the terms and privacy policies of external services they use.
16. Third-Party Tools
The website may use or connect to third-party tools for functions such as:
- Scheduling
- Live chat
- Analytics
- Search
- Performance
- Payments
- Forms
- Text messaging
- Advertising
- Website hosting
Use of these services may also be subject to the terms and privacy practices of the applicable provider.
17. Website Availability
We aim to maintain the website and its features, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- Maintenance
- Technical issues
- Third-party outages
- Security events System upgrades
- Internet disruptions
We may change, suspend, or discontinue website features when reasonably necessary.
18. Accuracy of Information
Confiable Home Healthcare makes reasonable efforts to keep website information accurate and current.
However, website content may occasionally contain:
- Typographical errors
- Outdated information
- Technical inaccuracies
- Incomplete information
We may update or correct website information without prior notice.
19. User Reliance
Visitors are responsible for evaluating information presented on the website and determining whether additional professional advice is appropriate.
Website content should not be treated as a substitute for individualized legal, medical, financial, insurance, or professional advice.
20. Employment Information
Employment information, job descriptions, compensation ranges, requirements, or recruiting content displayed on the website may change.
Submitting an employment application or inquiry does not guarantee:
- An interview
- Employment
- A particular assignment
- A particular schedule
- A specific pay rate
- Continued employment
Employment decisions are governed by applicable employment processes and agreements.
21. Referral Information
Healthcare professionals, community partners, family members, and other individuals may submit referrals through the website.
Submission of a referral does not guarantee:
- Acceptance of the referral
- Service availability
- Eligibility
- Admission
- A specific start date
Confiable Home Healthcare may need additional information before determining whether services can be provided.
22. User-Submitted Information
By submitting information through the website, you represent that:
- The information is accurate to the best of your knowledge
- You are authorized to submit the information
- Your submission does not violate applicable law
- Your submission does not violate another person’s rights
Do not submit confidential or sensitive information unless the website specifically requests it through an appropriate method.
23. Communications
If you submit contact information, Confiable Home Healthcare may respond using the contact methods you provide, subject to applicable law and consent requirements.
Communications may include:
- Care inquiry follow-up
- Assessment scheduling
- Service information
- Referral follow-up
- Employment communication
- Other requested or authorized communication
24. Security
We use reasonable measures intended to protect the website and information submitted through it.
However, no website, internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.
Visitors use the website and transmit information electronically at their own reasonable risk.
25. Disclaimer of Warranties
To the extent permitted by law, the website and its content are provided on an “as available” and “as is” basis.
Confiable Home Healthcare does not make warranties that:
- The website will always be available
- Website content will always be error-free
- Every service described will always be available
- Every third-party link will remain active
- Website functionality will meet every user’s individual needs
Nothing in these Terms limits rights that cannot legally be waived.
26. Limitation of Liability
To the extent permitted by applicable law, Confiable Home Healthcare is not responsible for indirect, incidental, consequential, or similar damages arising solely from use of or inability to use the public website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
27. Indemnification
To the extent permitted by law, you agree not to misuse the website in a way that causes unlawful harm, claims, losses, or expenses to Confiable Home Healthcare or others.
Any indemnification rights will be interpreted according to applicable law.
28. Governing Law
These Website Terms of Use are governed by applicable laws of the Commonwealth of Pennsylvania and applicable federal law, without regard to conflict-of-law principles, except where another law is required to apply.
29. Jurisdiction
To the extent permitted by law, disputes arising specifically from use of this public website may be handled in an appropriate court located in Pennsylvania.
This provision does not replace dispute-resolution provisions contained in separate client, employment, vendor, or other agreements.
30. Separate Agreements Control
If you become a client, employee, caregiver, vendor, referral partner, or other formal business party, separate agreements may govern that relationship.
If a separate signed agreement conflicts with these Website Terms regarding the subject matter of that separate relationship, the applicable signed agreement may control.
31. Changes to These Terms
Confiable Home Healthcare may update these Website Terms of Use from time to time.
The “Last Updated” date will be revised when changes are made.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
32. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
33. No Waiver
Failure to enforce a provision of these Terms does not automatically waive the right to enforce that provision later.
34. Contact Information
Questions regarding these Website Terms of Use may be directed to:
Confiable Home HealthCare
Pittsburgh, Pennsylvania
Website:
ConfiableHealth.com
Phone:
412-530-3192
Email:
Info@confiablehealth.com