Frequently Asked Questions

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1. HOW SOON CAN YOU PLACE A CAREGIVER? 

We can place a Caregiver as soon as you need one. 

All we need to do is assess your situation, get an understanding of your needs, and then match you up with a Caregiver who can be there for you on day one. For those times when unexpected situations present themselves, we have our Rapid Care Response system for quick service. 

 2. ARE YOUR CAREGIVERS INSURED? 

All Confiable Health's caregivers are insured and required to undergo a thorough background check. They are also properly screened to ensure your loved one and their homes are fully protected.

 3. DOES YOUR IN-HOME CARE AGENCY CONDUCT BACKGROUND CHECKS ON YOUR EMPLOYEES? 

Yes, each of our Caregivers must pass an extensive background check including an criminal & motor vehicle report before they can work for our company 

 4. ARE YOUR CAREGIVERS TRAINED TO HANDLE TOUGH CLIENTS? WHAT KIND OF TRAINING AND CONTINUING EDUCATION DOES THIS IN-HOME CARE AGENCY PROVIDE TO YOUR CAREGIVERS? 

At Confiable Home Care, our Caregivers are trained directly by an RN nurse before they can enter any one’s home. Our detailed training curriculum and ongoing training make sure they are always fully prepared to care for their clients. We also offer on ongoing training through courses and webinars, which offers our Caregivers the opportunity to earn certifications of Specialist, Expert, and Master, each of which differentiates the skill sets of each of our staff. 

5. HOW CAN I RECEIVE UPDATES ON MY LOVED ONE? 

You will have access to our care app which lets you chat directly to the Caregiver present in the home. 

6. HOW CAN WE PAY FOR HOME CARE SERVICES? 

We accept Medicaid, long-term insurance, workers compensation insurance, and private pay. 

If you still have questions or are ready to start care today now, give us a call at 412-530- 3192.